Help for the Sign In Page

On the Sign In page you will enter your Email address in the first field and your password in the second field.

If this is the first time you have signed in, or if you forgot your password and requested a new one, you will have received an Email containing your password. Enter that password on this page exactly as it appears in the Email. You may want to use copy and paste to be sure there are no mistakes. If you type it in directly, be aware that passwords are case sensitive. Capital letters are not the same as lowercase letters.

The first time you sign in, you will be asked to enter a new password, select a supplemental security question, and supply the answer to that question. Your answer will be used later if you forget your password and need to have it reset.

If you have forgotten your password, click the "forgot my password" link. Enter your Email address on the next page and click the "SEND REQUEST" button. We will verify that we have such an account then send you a new password. When you sign in with this password, you will be asked to answer your supplemental security question. When you answer it correctly, you will be asked to change the temporary password to one you will remember.